IN VIVO BVA
In Vivo BVA is a subsidiary of the BVA Group.In progress under maintenance under maintenance
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Telephone survey platforms
An integrated network of interviewers
In terms of technical and human resources, BVA spares no effort to deliver top-quality telephone fieldwork.
It strives to put experienced, specialized interviewers on your case, to survey any target population during the day or in the evenings.
Telephone survey platforms
An integrated network of interviewersIn terms of technical and human resources, BVA spares no effort to deliver top-quality telephone fieldwork.
It strives to put experienced, specialized interviewers on your case, to survey any target population during the day or in the evenings.
A NETWORK OF 400 INTERVIEWERS
- 400 available, qualified interviewers
- 25 experienced supervisors are in charge of telephone interviewing and accountable for compliance with interview procedures and quotas; they may listen in on interviewers' calls
- Tools to track quotas in real time
- A dedicated team for hiring, training and coaching
- 8% of calls are monitored
Compilation phase
- 200 CATI-equipped workstations in Toulouse and Montreuil
- The primary telephone platform in Toulouse was outfitted in 2008 with flat-screen computers, ASKIA interviewing software and a toll-free number for remote call monitoring
- Predictive automatic dialing system to optimize calling rhythms
- Automatic generation of mobile or unbundled landline numbers